Grand Hyatt Baha Mar

Great fun!

The location of the hotel is brilliant but like most big resorts it needs a lot of improvement. Mostly with the staff. Some are just plain rude and either shouldn’t be there or need retraining in the art of hospitality!

All were good, not excellent! Choice were adequate. Prices just were very expensive for what you had. Don’t think we will be coming back.. Casino was adequate also. Not worth what you pay for sure, and the staff not very accommodating.

The Grand Hyatt has everything you need. The grounds of Baha Mar are kept very clean and beautiful. We had a basic room but it was fine for our group of four. Everyday we went to a different pool or area of the beach and just really enjoyed the environment. We used the water park and it was very nice. Overall, we loved our stay at Grand Hyatt Baha Mar and will be back within the year.

We stayed at the grand Hyatt. The place was absolutely beautiful. One of the nicest hotels I’ve ever stayed in the grounds and the lush environment was spectacular. The pools were great and the location was amazing. The few complaints I have are really criticisms was that the room was not spectacular for the price. The pictures make it look way nicer than it actually is basically a regular double queen bedroom. Bathroom was OK. The doors don’t lock in the bathroom and the balcony was just OK overall I think it wasn’t worth the extra thousand plus dollars for a balcony instead of a Juliet. My other criticism is the prices of everything if you’re going here expect to spend a ton of money when we got there our first drink at the pool bar wire $25 each after they add service tax and VAT tax. By the way, these taxes are added to every single thing you buy I wanted to buy my son a small foam football to play with on the beach and it was $49 plus service, tax and that tax. Another example is at the sugar factory and ice cream cone was $16 and my son got a bag of candy that consisted of five Reese‘s peanut butter cups and a handful of skittles and it cost $17. I only give these examples to say that when you go here expect to spend money onstuff you would never spend money on before but it’s vacation and we were expecting it. The food at the restaurants was very good and the service was amazing. The biggest bonus is the waterpark attached to the hotel. It is a very nice size waterpark with great rides and you can basically walk in and out from the beach as many times as you want. We had one rainy day and we spent the entire day at the waterpark in the rain and my kids loved it. There is no shortage of food options throughout the hotel from food trucks to a small restaurants to elegant restaurants. We made reservations for each dinner ahead of time.